Looking at HealthPlix
Clinidiary, if you are weighing it against HealthPlix
A fair account of what HealthPlix is good at, and then what we do differently — in detail, and only things that exist today. No feature table with our column pre-ticked; you can get that anywhere and it is worth nothing.
What HealthPlix is good at
An honest description
HealthPlix is an electronic medical records and clinic management platform from Bengaluru, built to work both online and offline. The features it leads with are "Rx in 30 Seconds", prescriptions in 14 languages, an online consultation module, patient-retention tools and specialty-specific modules; a mobile EMR called SPOT is offered alongside the web product. It names specialties including cardiology, endocrinology, gastroenterology, nephrology, pulmonology, diabetology, internal medicine, dermatology, orthopaedics, paediatrics, psychiatry and ayurveda. The site cites ISO 27001:2022, HIPAA, NABH and ABDM, offers ABHA creation, and states that each doctor's patients are linked only to that doctor.
Who tends to compare the two
A clinic comparing the two is usually one where a consulting physician, orthopaedician or diabetologist already prescribes on HealthPlix and a physiotherapist works alongside them, so the question is whether the physio side should sit in the same doctor-centred EMR or in a system shaped around treatment sessions. HealthPlix's positioning is speed of prescribing for medical specialists; Clinidiary's is a free record for physiotherapy. Referral flow between the two often decides it.
We do not run HealthPlix, so we will not tell you what it cannot do — the people who can answer that are HealthPlix and the clinic down the road who uses it. Everything below is only about us.
What Clinidiary does differently
Built for a clinic, not a hospital
A single-discipline practice is not a small hospital, and software written for wards tends to make a physiotherapy clinic pay for complexity it will never use. Clinidiary is shaped around the clinic day — the diary, the treatment room and the money — with the parts a small practice actually touches put where a busy person can reach them.
Built in a clinic that is still running
Clinidiary is written inside a working physiotherapy practice in Adelaide and used on real patients every day. The diary in the screenshots is the one the practice runs on. That is not a slogan about authenticity — it is why a bug a physiotherapist hits on Monday tends to be fixed by Wednesday, because the person who wrote it has to use it on Thursday.
Free, and no card
The whole workspace, not a crippled tier, and no card. Refer a colleague and you earn points every time one joins, with no limit — they sit on your account and do not expire. No lock-in contract and no exit fee.
You can bring your patient list yourself
Export your patients from your current system and load the file in. The columns are read from the file's own headings, so it works whether the export says "First Name", "Firstname" or "Given Name" — and whether it came from a vendor or a spreadsheet somebody has kept by hand for nine years. Nothing is written until you have seen exactly what would happen.
Moving your patients across
You can do it yourself
Export your patient list from HealthPlix as a CSV and load it in Settings → Bring your data. The columns are read from the file's own headings, so you do not have to tell us what shape the export is in or rename anything first.
Nothing is written until you have seen it
The first pass only reads: it shows which columns were recognised, how many patients would be created, and who would be skipped because they are already here. You decide after seeing that, rather than before.
A date it cannot read, it refuses to guess
03/04/1980 is March in one country and April in another. Rather than pick, the import leaves that date blank and tells you the line number. A wrong date of birth decides concession eligibility and which of two same-named patients you have open.
Run both for a fortnight
We would rather you kept HealthPlix running alongside for the first couple of weeks than trusted a migration on anybody's word, including ours. See what moving involves.
Questions worth asking any vendor
How do I get my data out?
Ask before you sign up, not after. Ours is a CSV export of patients, appointments, notes and invoices, available to you without asking us and without a fee. If the answer involves a support ticket or a quote, that is the answer.
What happens to a note if my internet drops?
In Clinidiary it keeps saving locally and recovers when you come back. It is a dull question until the day it is the only question, which is usually the day somebody loses a consultation.
Can a paid invoice be edited?
Ours cannot. A correction is a credit note plus a replacement, and the original keeps its number and date. Convenient editing of paid invoices is a problem waiting for an audit.
Who is actually building it?
Two people, in a clinic that sees patients. That is a real limitation — we are smaller than everything else on this page — and it is also why the person who fixes a bug is the person who hit it.
Also worth looking at
If you are comparing properly, compare widely. These are the other systems clinics in India usually shortlist.
Practo Ray
India's best-known clinic software, bundled with the Practo patient discovery network.
Cliniify
India-focused clinic management with ABDM and ABHA awareness, multi-doctor and multi-specialty.
Halemind
Multi-specialty EHR used across Indian hospitals and clinics, with strong regional language support.
SmartPT
India-native physiotherapy system combining scheduling, EMR, home exercise and telehealth.