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Missed appointment follow-up: text message template

A kind check-in after a no-show that makes rebooking easy.

How to use it: No-Shows and Late Cancellations: The Physio Income You Already Have

The wording

Hi first name, we missed you at time today. We hope everything is okay. Reply to this message or call clinic phone and we will find you a new time.

The highlighted words are filled in for each patient when Clinidiary sends it.

A starting point, not clinical advice. Check that it fits your patients, your practice and the rules where you work before you use it.