Guides

Guides for physiotherapy clinics

How every part of Clinidiary works in a busy Australian physio clinic, written in plain English for physiotherapists and their front desks.

Every feature, explained

One guide per part of Clinidiary: what it does for a physio clinic, and how.

Every feature, explained Appointment Scheduling Software for Physiotherapy Clinics A physio diary built for a busy front desk: every practitioner side by side, drag to move, repeat bookings checked for clashes, and no double bookings. Every feature, explained Online Appointment Booking for Physiotherapy Clinics Let patients book physio appointments online, any time, only when you are open, straight into your diary. How online booking works in Clinidiary. Every feature, explained A Waiting List That Fills Cancelled Physiotherapy Appointments Turn cancellations into booked appointments: a physio waiting list that matches the right patient to a freed slot by service, practitioner, day and time. Every feature, explained SMS and Email Appointment Reminders for Physiotherapy Clinics Automatic SMS and email reminders for physio clinics, patients who confirm by replying, recalls that bring people back, and one shared inbox for replies. Every feature, explained Physiotherapy Invoicing and Claims: Medicare, DVA, WorkCover, NDIS and Health Funds How a physio clinic invoices and tracks claims: GST-free consults, split payers, WorkCover and NDIS invoices emailed to payers, and remittances. Every feature, explained Prepaid Packs, Account Credit and Discounts for Physio Clinics Sell prepaid packs of physio or Pilates sessions, draw them down automatically, hold account credit, and give discounts you can actually report on. Every feature, explained Physiotherapy Treatment Notes: Templates, Body Charts and Notes That Save Themselves Treatment notes built for physios: templates, body charts, cases and goals, notes that save as you type and lock when signed, amendments not edits. Every feature, explained Care Plans and WorkCover Paperwork for Physiotherapists Courses of treatment with goals, sessions and review dates, and statutory forms like the ReturnToWorkSA management plan produced as the real document. Every feature, explained Outcome Measures and Progress Tracking in Physiotherapy Record NPRS, Oswestry, NDI, LEFS, KOOS and more visit by visit, let patients answer at home, and show real progress to patients and GPs. Every feature, explained Online Patient Intake Forms, Consent and the Patient Portal New patients fill in their history and consent at home, straight into their file, and every patient gets a portal for their appointments and invoices. Every feature, explained GP Letters and Referrers: Write Back Fast and Grow Your Referrals Keep every GP and specialist in one directory, write reports on your letterhead in minutes, email them from the file, and see who refers the most. Every feature, explained Staff Timesheets, Leave and Clocking On for Physiotherapy Clinics Clock on and off from any device, request and approve leave with balances that accrue, and timesheets ready for payroll, in the same system as your diary. Every feature, explained Physiotherapy Clinic Reports: Revenue, Utilisation and Each Practitioner The numbers a physio practice owner should read daily and monthly: takings, revenue, utilisation, cancellations, claims and each practitioner. Every feature, explained Stock, Retail and Equipment in a Physio Clinic Sell braces, tape and supports on the same invoice as treatment with GST on the product, count stock per site, and track equipment servicing. Every feature, explained Telehealth Physiotherapy: Video Appointments in the Browser Run telehealth physio appointments without Zoom: the patient joins from a link, you share your screen, and the note and invoice stay in one place. Every feature, explained Clinical Pilates and Group Classes in a Physio Clinic Run clinical Pilates, hydro and rehab classes: sessions in the diary, places and a queue, a roll for attendance, online booking and class packs. Every feature, explained Clini: An AI Receptionist That Answers Your Physio Clinic's Phone Clini answers your clinic's phone after hours, over lunch and when reception is busy, talks like a receptionist, and books under your clinic's own rules. Every feature, explained Patient Privacy and Data Security for Physiotherapy Clinics How Clinidiary protects patient records: hosted in Australia, roles, passkeys, screen lock, an audit trail, export, and a plan if something goes wrong. Every feature, explained Mobile Physiotherapy and Home Visits: Booking, Travel, Notes and Invoicing Run mobile and home visit physio properly: travel time blocked in the diary, notes on your phone that never get lost, and invoices to the right payer. Every feature, explained Practice Management Software for Multi-Site Physiotherapy Practices Run every site of your physio practice in one system: one patient file, each site's diary and hours, the right address on every invoice and SMS.

Running a physio clinic

The day-to-day of a clinic: no-shows, starting out, moving your records.

Running a physio clinic Switching Physiotherapy Software: A Weekend Plan How to move a physio practice from Cliniko, Nookal, another system or a spreadsheet to Clinidiary: export, check, load, set up, and start on Monday. Running a physio clinic How to Reduce No-Shows and Cancellations in a Physiotherapy Clinic Practical ways to cut no-shows in a physio practice: SMS reminders with YES replies, rebooking at the desk, packs, a waiting list and recalls.