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Care Plans and WorkCover Paperwork for Physiotherapists

A workers compensation caseload is mostly paperwork: a management plan for the case manager, reviews by a date, sessions approved and sessions used, and invoices to an insurer. Do it badly and you are chasing unpaid invoices for months. This guide explains how care plans and statutory paperwork work in Clinidiary.

A care plan is a course of treatment

In Clinidiary, a plan is a course of treatment with goals, a number of sessions and review dates. It belongs to the patient's case, beside the notes, outcome measures and letters. Everyone treating the patient can see where the plan is up to: sessions used, the next review, and the goals.

Print a plan handout for the patient to take away, so they know what the plan is and why it matters.

Statutory forms as the real document

A case manager wants the form they issued, not a lookalike. A ReturnToWorkSA physiotherapy management plan is produced as ReturnToWorkSA's own .docx and PDF, with your answers written into the fields of the file they published. When the regulator reissues the form, the new version is checked against our field map before it is used.

The plan's shape is never changed: your answers only fill its blanks.

Funding on the case

The funding stream, WorkCover, DVA, NDIS, Medicare or a health fund, sits on the case. Invoices for that case carry the right payer, and emailing an invoice to the insurer counts as lodging the claim, so it shows up in the claims queue until it is paid. See invoicing and claims.

Notes that hold up

Statutory work is where notes matter most. Notes save themselves, lock when signed and are corrected by amendment, so the record shows what was written and when. See treatment notes.

Letters to the case manager and GP

Write progress reports and discharge letters from the case, on your letterhead, and email them from the record. See GP and referrer letters.

Frequently asked questions

What is a care plan in Clinidiary?

A course of treatment on a patient's case, with goals, a number of sessions and review dates.

Can Clinidiary fill in the ReturnToWorkSA physiotherapy management plan?

Yes. It produces ReturnToWorkSA's own form as .docx and PDF, with your answers in its fields.

How are WorkCover invoices lodged?

Email the invoice to the insurer from Clinidiary. That counts as lodging the claim, and it stays in the claims queue until it is paid.