Invoice from the appointment
Raise the invoice on your phone at the end of the visit, from the appointment itself, so the service, price and patient are already right. See invoicing and claims.
Take payment there and then
A card reader or a payment link on your phone. Most patients are happy to pay at the door. For those who cannot, send the invoice with a clear due date.
Bill funded patients to the right payer
NDIS, DVA, aged care, WorkCover and Medicare chronic condition visits are each billed differently. Keep the funding details on the patient's case so the invoice goes to the right payer automatically, and check the claims list weekly. See getting paid on time.
Charge travel clearly
Whether travel is part of a flat home visit fee or a separate line, show it clearly on the invoice. See pricing home visits.
Products sold at the door
If you sell a band or a brace at a home visit, put it on the same invoice and take it out of stock at the same time. See selling supports.
Weekly money check
Once a week, review unpaid invoices and pending claims. Follow up early and kindly.
Frequently asked questions
How do mobile physios take payment?
With a card reader or payment link on their phone at the end of the visit.
How do I bill funded patients for home visits?
Keep the funding details on the case and invoice the correct payer, following each funder's rules for travel and claims.
Should travel be a separate line on the invoice?
It can be, or included in a flat home visit fee. Either way, make it clear to the patient.