Who refers home visits
- GPs, especially those with many older patients.
- Hospital discharge teams.
- Aged care providers and case managers.
- NDIS support coordinators.
- Community nurses and occupational therapists.
- Families, often adult children arranging care for a parent.
Make it easy to refer
- One phone number and email, answered the same day.
- A clear list of the areas you cover and what you treat.
- An online referral or booking link.
See online booking.
Write back
Referrers want to know what happened. A short letter after the first visit and at discharge builds trust faster than any brochure. See GP referral letters.
Be reliable on timing
Home visit referrals are often urgent, after a fall or a hospital stay. Seeing people within days, not weeks, makes you the physio people call first.
Show up locally
A short talk at a community group, a GP practice lunch or an aged care facility helps people put a face to your name. Be useful, not salesy. See building a referral network.
Look after families
Families talk to each other. Clear communication with them, with the patient's consent, brings word-of-mouth referrals.
Frequently asked questions
How do mobile physios get referrals?
From GPs, hospitals, aged care providers, support coordinators, community health teams and families.
What do referrers want from a home visit physio?
Quick appointments, reliable communication and a short report of findings and outcomes.
Should home visit physios advertise online?
It helps families find you, but most home visit work comes through referrers.